What is the size of the group tour/private tour?
Group tour is limited by 8 people and one guide. If there is more than 6-8 people, the group will be split to smaller sub-groups of 6-8 people each. Private tour is only for your party and a guide. No one people will join to your tour.
What is the age limit for segway riding in your company?
We do not provide the tours for children younger than 8 years.
What is the weight limit for segway riding in your company?
We do not provide the tours for persons with weight less than 30kg (65 lbs) and more than 160kg (350 lbs).
What is included in tour price?
The tour price includes professional english guide, safety helmet, rain coat/gloves or scarfs (if needed) and free drink.
Can we order our tour with the guide speaking some other language - German, French, Italian, Spanish, Russian etc..?
Yes, we can offer tours in other languages as a Private Tour option. In case you chose a mini-group option guide would be English-speaker for sure but you can send an inquiry and if possible we will provide multi-language guide.
Who is not allowed to ride a segway?
Pregnant women and all persons under alcohol or drugs are not allowed to ride a segway!
Do we have to sign a declaration of liability?
Yes, you do. Before every tour you must read and sign “Rental Terms and Conditions“.
Will I receive a confirmation of my booking?
Yes, you will receive a “booking confirmation” email with all the details of your booking immediately.
How can I pay for a segway tour when I complete a reservation?
When you finish a booking of your tour, you will receive a request for deposit payment. The remaining amount is expected to be paid in our office before start of the tour. We accept cash CZK, EUR, USD or credit cards via PayPal gate.
What are the cancellation and refund policies of your company?
If you must change or cancel your tour, please contact us latest 48 hours ahead of your scheduled tour time. In that case we return full amount of the advance payment.
Do you operate in rain?
Yes, we do. Light rain is not the reason to cancel the tour. In case of heavy rain or icy surface (during the winter), we return full amount of the advance payment or we try to find an alternative date and time for your tour.
Is it necessary to book a tour in advance or can we just do it by walk to your office?
We do recommend to book your tour in advance to secure your spots – especially during the summer season.
I have never ridden a segway before. Is it easy or should I have to be afraid?
Yes, it is very easy and funny! 🙂 You will get complete introduction and training how to ride segway and what rules are necessary to follow, before the tour start. As soon as the segway machine connects to your mood, the riding becomes smooth and intuitive…
Where is the starting point of your tours?
It is in our office – Prague Segway Tours, Maltezske square 479/7, Prague 11800, Lesser Town.
You can find us just few steps from the Charles Bridge; The next door to Japanese embassy.